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We currently have open positions as listed below. However, we are a growing company and are regularly looking for new talent to join us. Please feel free to send us your speculative application so that we may review it as soon as the next opportunity arises.
Business Development Manager (hybrid or remote)
The Translation People is a long-standing B2B provider of business-critical translation and language services that is entering the next era of localisation with private-equity backing. We are looking to further accelerate our organic growth trajectory combined with a buy-and-build strategy, whilst scaling our strong operational base and service offering to effectively cater for known and newly emerging industry demands. As a CSA top 100 LSP and members of the ATC, EUCAD and ELIA, we are renowned for our excellent customer service and our use of best-of-breed technology to create workflow and cost efficiencies and to add human value to the process where it is still needed. The Translation People operates from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Tunbridge Wells, Paris, Bonn, Munich and Boston.
We are now looking to add a value-proposition oriented Business Development Manager (outbound sales) to join our growing Sales team. How you can make a difference:
- Contributing to the growth of The Translation People by identifying and prospecting new sales opportunities and winning new corporate and enterprise customers
- Actively reaching out to prospects to gain a better understanding of their requirements and tailoring your sales approach in a solutions-oriented manner to enhance our value proposition
- Using the sales enablement environment to source, track and manage leads and sales cadences across different channels and touchpoints tailored to different buyer personas (targeted calls and e-mails, LinkedIn, sequenced campaigns, meetings, technology demos, proposals etc.)
- Nurturing sales prospects into an active deal pipeline that can help sustain continued organic growth over the coming years through a combination of short- to mid-term revenue opportunities paired with opportunities for longer-term relationships/enterprise prospects
- Representing the organisation in client meetings, presentations, pitches, at tradeshows and networking events – online or face-to-face as required
- Conducting pricing and service level discussions, drawing up quotations, proposals and tenders revenue forecasting and reporting
- Supporting the onboarding process of new clients and liaising with Account Managers to ensure compliance with agreed service levels and enhancing client UX
The believe that the following skills will help you thrive in our organisation:
- A minimum of five years of experience in a business development role, preferably at least two of those working in the translation industry with a proven track record
- Comfortable working towards targets and KPIs with a results-oriented mindset and willing to adjust the methodology as and if needed to achieve better sales outcomes
- Energetic, resilient and being able to communicate in a clear and structured way with a desire to exceed client expectations
- Excellent knowledge of translation technology and the wider language industry, willing to keep up-to-date with trends
- Good business acumen and a bit of an entrepreneurial spark allowing you to grow along with the organisation
- English to native standard
While this position is primarily home-based, attendance at one of our UK offices or client visits will be required from time-to-time. It is therefore our preference that you are based in the UK, but we would also be happy to consider candidates from overseas who fit the above profile and can make travel arrangements as needed.
This is an opportunity to join an established and rapidly growing international business with market-leading ambitions in a buoyant sector that simply loves language.
Digital Marketing Manager (hybrid)
The Translation People is a long-standing B2B provider of business-critical translation and language services that is entering the next era of localisation with private-equity backing. We are looking to further accelerate our organic growth trajectory combined with a buy-and-build strategy, whilst scaling our strong operational base and service offering to effectively cater for known and newly emerging industry demands. As a CSA top 100 LSP and members of the ATC, EUCAD and ELIA, we are renowned for our excellent customer service and our use of best-of-breed technology to create workflow and cost efficiencies and to add human value to the process where it is still needed. The Translation People operates from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Tunbridge Wells, Paris, Bonn, Munich and Boston.
We are now looking to add an experienced Digital Marketing Manager who would like to showcase their expertise in the digital landscape and contribute to the company’s success in close cooperation with our digital agency and the management team. This role will be hybrid, providing flexibility to work from home and one of our office locations. Travel to the other office location(s) may be required for team meetings, strategic planning sessions or company events.
Role and Responsibilities:
- Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer engagement
- Conduct research, review industry trends, and identify opportunities for growth and optimisation
- Create compelling and engaging content for various digital platforms, such as blogs, social media, emails and more
- Ensure content aligns with the brand voice, resonates with the target audience and adheres to SEO best practices
- Management of all social media channels, ensuring consistent branding, timely posting, and engagement with followers
- Monitor social media metrics and implement strategies to increase audience reach and engagement
- Collaborate with digital marketing agency, management and sales on strategy, campaigns and content
- Develop and execute effective email marketing campaigns to nurture leads, retain customers and drive conversions
- Drive organic traffic through on-page and off-page SEO techniques
- Manage digital advertising campaigns on platforms such as Google Ads, Meta and other relevant channels
- Perform keyword research, track rankings and work with the development team to implement SEO best practices
- Monitor performance, allocate budgets effectively and optimise campaigns for maximum ROI
- Utilise various analytics tools to track, measure and report on the performance of digital marketing efforts
- Provide regular reports and actionable insights to stakeholders
- Opportunity to hire and develop a team in the future: Recruit, lead and mentor junior team members, fostering a culture of continuous learning and improvement as the organisation grows
Qualifications and Skills:
- Degree in Marketing, Business or a related field
- 5+ years proven experience in digital marketing
- If possible, previous experience from a managerial role to be able to support team growth
- In-depth knowledge of digital marketing channels, tools and best practices
- Experience with SEO, SEM, email marketing, social media management, and paid media campaigns (PPC and Paid Social)
- Proficiency in web analytics tools (e.g. Google Analytics) and data-driven decision-making
- Strong creative and analytical thinking skills
- Excellent written and verbal communication abilities
- Ability to work independently and manage multiple projects to fixed deadlines
- A bit of an entrepreneurial spark and an appetite to push initiatives forward
Customer Relationship Manager (hybrid)
The Translation People specialises in providing business to business translation and language services for its international client base through a global network of strategic partners. We are renowned for excellent customer service and our use of cutting edge technology to streamline processes, improve efficiency and lower costs. We have recently secured private equity investment which allows us to accelerate the growth of the company through strong organic growth and a buy-and-build strategy. The Translation People operates from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Tunbridge Wells, Paris, Bonn, Munich and Boston.
We currently have a new opportunity for a Customer Relationship Manager. Great customer service is fundamental to how we operate and we now wish to bolster that service with the addition of a translation professional who is able to assist in retaining and developing existing business. Responsibilities include:
- Relationship building with a portfolio of clients from a variety of sectors
- Developing new contacts amongst existing clients
- Attending client meetings, both face-to-face and over the telephone
- Promotion of additional services to existing contacts
- Assisting in the drawing up of quotations/proposals
- Following up on quotes and leads
- Liaising with Account Managers to ensure compliance with agreed service levels
The successful candidate will be an excellent communicator with strong interpersonal skills and experience of developing business within the translation services sector. Proven experience in a similar role in the translation industry of at least 2 years is essential. While this position is primarily home-based, weekly attendance at one of our UK offices or client visits within the UK are necessary. It is therefore a requirement that you are based in the UK. You should be confident meeting and networking with clients and share our enthusiasm and passion for languages and delivering high quality service.
Key attributes for this post are:
- A minimum of two years of experience in a similar role
- Experience of at least two years of working in the translation industry
- You are based in the UK
- A high level of IT
- Excellent translation technology knowledge
- A desire to exceed client expectations
- Good communication skills
- English to native standard.
This is an opportunity to join an established and rapidly growing international business with market-leading ambitions in a buoyant sector.
How to apply
If you wish to apply for any of these positions, please email your CV and a covering letter to [email protected].