Vacancies

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We currently have open positions as listed below. However, we are a growing company and are regularly looking for new talent to join us. Please feel free to send us your speculative application so that we may review it as soon as the next opportunity arises.

The Translation People is a long-standing B2B provider of business-critical translation and language services that is entering the next era of localisation with private-equity backing. We are looking to further accelerate our organic growth trajectory combined with a buy-and-build strategy, whilst scaling our strong operational base and service offering to effectively cater for known and newly emerging industry demands. As a CSA top 100 LSP and members of the ATC, EUCAD and ELIA, we are renowned for our excellent customer service and our use of best-of-breed technology to create workflow and cost efficiencies and to add human value to the process where it is still needed. The Translation People operates from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Tunbridge Wells, Paris, Bonn, Munich and Boston.

Account Development Executive (hybrid or remote)

We are now looking to add a value-proposition oriented Account Development Executive to join our growing CRM team reporting to our Business Development Director and member of the management team, Alan White. Your responsibilities will include:

  • Contributing to the organic growth of The Translation People by identifying and prospecting accounts within previously established business relationships
  • Developing new contacts amongst existing clients with growth potential
  • Up- and cross-selling to existing contacts
  • Proactive outreach to gain a better understanding of stakeholder requirements and tailoring your account development approach in a solutions-oriented manner to enhance our value proposition
  • Representing the organisation in client meetings, presentations, pitches, at tradeshows and networking events – online or face-to-face as required
  • Conducting pricing and service level discussions, drawing up quotations, proposals and tenders revenue forecasting and reporting
  • Supporting the onboarding process of new clients and liaising with Account Managers to ensure compliance with agreed service levels and briefs

We believe that the following skills will help you thrive in our organisation:

  • A minimum of five years of experience in a similar role, preferably at least two of those working in the translation industry with a proven track record
  • Comfortable working towards targets and KPIs with a results-oriented mindset and willing to adjust the methodology as and if needed to achieve best sales and customer outcomes
  • Organised, resilient and being able to communicate in a clear and structured way with a desire to exceed client expectations
  • Excellent knowledge of translation technology and the wider language industry, willing to keep up-to-date with trends (e.g. AI)
  • English to native standard

While this position is primarily home-based, attendance at one of our UK offices or client visits will be required from time-to-time. It is therefore our preference that you are based in the UK, but we would also be happy to consider candidates from overseas who fit the above profile and can make travel arrangements as needed.

This is an opportunity to join an established and rapidly growing international business with market-leading ambitions in a buoyant sector that simply loves language.

Customer Relationship Manager (hybrid)

We currently have a new opportunity for a Customer Relationship Manager. Great customer service is fundamental to how we operate and we now wish to bolster that service with the addition of a translation professional who is able to assist in retaining and developing existing business. The candidate will join our growing CRM team and report to our Business Development Director Alan White.

Responsibilities include:

  • Relationship building with a portfolio of clients from a variety of sectors
  • Developing new contacts amongst existing clients
  • Attending client meetings, both face-to-face and over the telephone
  • Promotion of additional services to existing contacts
  • Assisting in the drawing up of quotations/proposals
  • Following up on quotes and leads
  • Liaising with Account Managers to ensure compliance with agreed service levels

The successful candidate will be an excellent communicator with strong interpersonal skills and experience of developing business within the translation services sector. Proven experience in a similar role in the translation industry of at least 2 years is essential. While this position is primarily home-based, weekly attendance at one of our UK offices or client visits within the UK are necessary. It is therefore a requirement that you are based in the UK. You should be confident meeting and networking with clients and share our enthusiasm and passion for languages and delivering high quality service.

Key attributes for this post are:

  • A minimum of two years of experience in a similar role
  • Experience of at least two years of working in the translation industry
  • You are based in the UK
  • A high level of IT
  • Excellent translation technology knowledge
  • A desire to exceed client expectations
  • Good communication skills
  • English to native standard.

This is an opportunity to join an established and rapidly growing international business with market-leading ambitions in a buoyant sector.

 

Translation Project Manager (Hybrid)

We are always looking for Project Managers with good customer service and organisational skills to join our teams. The role involves assisting our Account Managers in managing a portfolio of international key clients, maintaining client relationships and further developing business with our clients. The management of translation and localisation projects from quotation stage to final invoicing is also required. The Project Manager is responsible for liaising with linguists and the production team on the client’s requirements and for providing the best and innovative solutions to the client.  

We are looking for Project Managers with English to native standard, and be a graduate in translation studies, modern languages or similar. Proven experience in a project manager role in the translation industry is essential. You should share our passion for language and delivering a high-quality service.

We operate a hybrid model with some time spent in the office and some time at home. Suitable workspace at home is a requirement for this role.  

Key attributes for this post are:

  • Experience as project manager in the translation industry
  • A high level of CAT tool knowledge such as Trados.
  • Experience of and able to demonstrate delivery of outstanding client service

About you:

  • Excellent communication skills, listening, verbal and written
  • Efficiency, Planning and organizational skills
  • A keen eye for detail
  • Enthusiastic with a positive attitude
  • Flexible & adaptable to change
  • A desire to exceed client expectations
  • Team player
  • Remain calm under pressure

If you meet the above criteria, we would love to hear from you.

How to apply

If you wish to apply for any of these positions, please email your CV and a covering letter to [email protected].

 

 



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