Vacancies

Translation Project Manager (German)

The Translation People specialises in providing business to business translation and language services for its international client base through a global network of strategic partners. We are renowned for excellent customer service and our use of cutting edge technology to streamline processes, improve efficiency and lower costs. In recent years the company has achieved strong and continuous growth and has expanded its operations worldwide. We operate from our head office in Manchester, with additional offices in Birmingham, London, Glasgow, Paris, Bonn, Munich and Boston.

We now have a new opportunity for a Project Manager with good customer service and sales skills to join our Manchester team. You’ll be assisting our Account Managers in managing a portfolio of international key clients, maintaining client relationships and further developing business with our clients. The management of translation and localisation projects from quotation stage to final invoicing is also required. The Project Manager is responsible for liaising with the production team on the client’s requirements and for providing the best and innovative solutions to the client.

We are looking for a Project Manager with fluent German to native standard to be based in our Manchester office. The successful candidate should be a graduate in translation studies, modern languages or similar and should have very good written and spoken English. You should share our passion for language and delivering a high quality service.

Key attributes for this post are:

  • organisational skills,
  • a desire to exceed client expectations,
  • a keen eye for detail,
  • adaptability,
  • a high level of IT,
  • good communication skills.

You should have a professional attitude, be self motivated and able to work equally well unsupervised or as part of a team. Proven experience as a Project Manager is essential.

Whilst your administrative and organisational skills are of paramount importance, your attitude and approach are of equal value. We are looking for a hardworking and conscientious individual with a positive outlook and cheerful personality; someone who is calm under pressure and who strives to deliver the best possible service to their clients.

If you wish to apply for any of these positions, please email your CV and a covering letter to Jasmin Schneider, Operations Director.

vacancies@thetranslationpeople.com

 


 

Customer Relationship Manager

The Translation People specialises in providing business to business translation and language services for its international client base through a global network of strategic partners. We are renowned for excellent customer service and our use of cutting edge technology to streamline processes, improve efficiency and lower costs. In recent years the company has achieved strong and continuous growth and has expanded its operations worldwide. We operate from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Tunbridge Wells, Paris, Bonn, Munich and Boston.

We currently have a new opportunity for a Customer Relationship Manager. Great customer service is fundamental to how we operate and we now wish to bolster that service with the addition of a translation professional who is able to assist in retaining and developing existing business. The Customer Relationship Manager will be a member of our Business Development team located in our Manchester head office. For the right candidate other locations may be considered. The list below gives an example of some of the responsibilities included in this role:

Relationship building with a portfolio of clients from a variety of sectors

Developing new contacts amongst existing clients

Attending client meetings, both face-to-face and over the telephone

Assisting in the drawing up of quotations/proposals

Liaising with Account Managers to ensure compliance with agreed service levels

The successful candidate will be an excellent communicator with strong interpersonal skills and experience of developing business within the translation services sector. Preferably a languages graduate with a good appreciation of the range of translation services and technical solutions available through a leading language service provider of our size. You should be well presented and confident meeting and networking with clients and share our enthusiasm and passion for languages and delivering high quality service.

This is an opportunity to join an established and rapidly growing international business with market-leading ambitions in a buoyant sector.

Please apply in the first instance by sending your CV and covering letter to vacancies@thetranslationpeople.com



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