about us
Every message matters. That’s how we’ve worked since day one.
For over 40 years, we’ve combined localisation excellence with continuity and care. Our exceptional client retention and experienced teams reflect the strength of partnerships that last. Technology moves fast, but our promise is here to stay: to deliver communication that connects with clarity and intent.
Supporting global organisations every day
Our Story
We started in the UK over 40 years ago with a small team of linguists committed to helping people connect. As our clients expanded into new markets, we grew with them, building long-term relationships that shaped who we’ve become.
Today, we have 10 offices in four European countries and the United States. We draw on deep experience to bring together human insight, subject-matter expertise, technology and AI to create adaptive and efficient workflows tailored to each client’s strategy.
Much has changed since then, but our focus hasn’t: communication that feels clear, meaningful and right for the moment.
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Mission
We help organisations communicate naturally and clearly across languages by bringing human expertise together with supportive, intelligent automation and AI. In a fast-moving technological landscape, our teams work alongside clients to build adaptable workflows that reduce complexity and improve efficiency. Our approach gives them the confidence, precision and control needed to navigate global communication successfully.
Vision
Our Values
Insight-driven
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Expert linguists, consultants and technologists guide every project with informed judgment.
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Cultural insight and human understanding shape how we design and deliver our work.
Strategic
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We design intelligent localisation frameworks that integrate seamlessly into real-world workflows.
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Every solution is shaped around the goals, systems and context our clients operate in.
Collaborative
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We work as an extension of our clients’ teams, sharing goals, progress and accountability.
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Transparent communication and collective problem-solving keep projects running smoothly and efficiently.
Dependable
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We deliver consistent, high-quality work through processes that develop alongside our clients’ changing needs.
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We communicate clearly and proactively to ensure expectations remain aligned over time.
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We adjust rapidly when circumstances shift, protecting continuity and control.
Our People
Our people bring together linguistic expertise, consulting experience and technological insight to support clients through every stage of their global communication. With expertise in linguistics, strategy and technology, we continue to evolve in line with our clients’ changing needs. Curiosity guides how we work, and our experience enables organisations to communicate with clarity and confidence wherever they operate.
Our Commitment to ESG
We take our environmental, social and governance responsibilities seriously, and our approach is formally assessed and certified by our partner Sustainable Advantage. We have been recognised as an Avetta ESG Innovator 2024 and 2025, and a dedicated ESG committee leads our ongoing efforts to strengthen and refine how we operate.
What our customers say about us
CHEP
I was impressed by the quality of the transcreations… and I know our marketing teams across the world were too. I would recommend this option for a multi-lingual project of this nature. It may cost more in the first instance, but the value in saving time for translation review is priceless.
IMI
Siemens
I find The Translation People, thoroughly professional and approachable, they react immediately to requests and provide a full and comprehensive service, which for me is valuable to the success of my end product and service. I would fully recommend The Translation People to all who are considering their services. They produce an excellent service year on year, thank you.
BH Legal
Grant Thorton
LGC
DHL
You certainly get the fully package with The Translation People. The team is highly professional, extremely helpful and quickly adapts to dynamic projects with process and system changes. Fantastic value for money in both service and translation quality.
Our certifications and recognitions
Our ISO certifications demonstrate our commitment to quality and continuous improvement. With them, our clients know that their projects will be handled in a professional way using established quality standards. We also take our environmental, social and governance responsibilities very seriously to support a sustainable future and are proud to be recognised for our efforts.
ISO 9001 certification Quality Management
ISO 17100 certification Translation Services
Industry-specific standard for translation processes, reviewer qualifications and project delivery.
Ranked #67 worldwide
Sustainable Advantage ESG Assessment
Avetta ESG Innovator 2024
Recognising our innovative and forward-thinking approach to ESG.
Industry associations
- EUATC
- ATC
- UK Department for Business and Trade
- Slator Challenger
- CSA Top 100
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