ISO-certified medical translation services for regulated organisations

Timelines depend on the document type, length and level of specialisation. Once we review your files, we’ll confirm a delivery schedule with your quote.

Many projects can begin immediately after approval. Short patient materials, safety updates and protocol amendments are often completed quickly. Larger documents, such as clinical study reports, technical files or training modules, take longer because they require specialist review and quality checks.

If you’re working on a regulatory submission date, ethics board meeting or product release, let us know. We’ll schedule the work around your deadlines.

We assign your project to linguists with experience in your field and document type. Their understanding of terminology, structure and purpose helps ensure the translation works reliably in practice.

Each file is translated and independently reviewed to ensure the meaning is clear and consistent. Our ISO-certified processes help maintain quality across updates and languages so your translated versions match the source.

By applying your approved terminology or formatting guidelines from the start, we keep your documents aligned with internal standards. This reduces the work required during your review and approval steps. We can also apply your approved terminology and templates from the outset to streamline internal review.

We protect your content through controlled access, secure file transfer and GDPR-compliant processes. Only authorised team members work on your project, and all linguists and reviewers operate under strict confidentiality agreements.

Files are stored and transferred through encrypted systems designed to prevent unauthorised access. If you have additional security requirements or need us to follow internal policies, we can adapt our processes to meet them.

Costs vary depending on the document type, level of specialisation, formatting needs and the languages involved. Content such as protocols, technical files, IFUs and patient materials require different expertise and review steps, which affect the final price.

Once we review your files, we’ll provide a detailed quote that reflects the scope of work. If you update your documents regularly or have ongoing translation needs, we can recommend options to help manage costs over time.

We support more than 350 language combinations. Most medical projects involve European languages, but we also handle Asian, Middle Eastern and emerging-market languages used in global studies and device submissions.

If your project requires a specific regional variant or needs to follow local regulatory terminology, let us know. We’ll match your content with linguists who specialise in that market and have experience with clinical, device or healthcare materials.

Yes. Medical and clinical projects often involve fixed timelines, such as ethics board meetings, trial start dates, device submissions or safety reporting. We review your files promptly, confirm a realistic schedule and scale the team when deadlines are tight. Our workflows are designed to deliver accurate, compliant translations without slowing down your submission or approval process.

We use secure, encrypted workflows with controlled access so only authorised specialists can view your files. All translators and reviewers operate under strict confidentiality agreements, and our processes comply with GDPR and ISO requirements. If you need us to work within your own secure environment, such as a clinical portal, CMS, LMS or document management system, we can adapt to your internal policies.

Yes. We work with file formats commonly used in clinical, medical device and healthcare workflows, including structured content, tagged files, packaging artwork and system-generated exports. Our DTP and engineering teams ensure layouts, labels and formatting remain compliant and ready for submission or distribution, reducing the need for additional internal work.

AI can support efficiency in certain areas, such as repeated content or large document sets, but it is used only when appropriate and never replaces medical or linguistic expertise. You decide whether AI plays a role in your project. If you’re interested in AI-supported workflows, we discuss the options with you first, agree the right approach and ensure every AI-assisted output is reviewed by qualified linguists to maintain accuracy, clarity and regulatory suitability.