Opportunities at The Translation People

The Translation People specialises in providing business to business translation and language services for its international client base through a global network of strategic partners. We are renowned for excellent customer service and our use of cutting edge technology to streamline processes, improve efficiency and lower costs. In recent years the company has achieved strong and continuous growth and has expanded its operations worldwide. We operate from our head office in Manchester, with additional offices in London, Glasgow, Birmingham, Paris, Bonn and Boston.

 

SENIOR TRANSLATION ACCOUNT MANAGER

We now have a new opportunity for an experienced Senior Account Manager with good customer service, sales and people skills to join our very successful Birmingham team.

Responsibilities

You’ll be managing a portfolio of international key clients and will be responsible for maintaining client relationships and further develop business with your clients. The management of translation and localisation projects from quotation stage to final invoicing is also required. The Senior Account Manager is responsible for liaising with the production team on the client’s requirements and for providing the best and innovative solutions to the client.  

Qualifications

The successful candidate should have a degree in translation studies, modern languages or similar and should be proficient in English to native standard with at least one other language. Proven experience as a Senior Account Manager is essential. You should share our passion for language and delivering a high quality service.

Key attributes for this post are:

  • leadership and organisational skills,
  • a desire to exceed client expectations and motivate staff,
  • a keen eye for detail,
  • adaptability
  • a high level of IT
  • good communication skills.

You should have a professional attitude, be self motivated and able to work well as part of a team.

Whilst your administrative and organisational skills are of paramount importance, your attitude and approach are of equal value. We are looking for a hardworking and conscientious individual with a positive outlook and cheerful personality; someone who is calm under pressure and who strives to deliver the best possible service to their clients.

If you wish to apply for this position, please email your CV and a covering letter to vacancies@thetranslationpeople.com.

 

TRANSLATION PROJECT MANAGER (FRENCH)

We now have a new opportunity for a Project Manager with good customer service and sales skills to join our Birmingham team. You’ll be managing a portfolio of international key clients and will be responsible for maintaining client relationships and further develop business with your clients. The management of translation and localisation projects from quotation stage to final invoicing is also required. The Project Manager is responsible for liaising with the production team on the client’s requirements and for providing the best and innovative solutions to the client.  

We are looking for a Project Manager with fluent French to native standard to be based in our Birmingham office. The successful candidate should be a graduate in translation studies, modern languages or similar and should have very good written and spoken English. You should share our passion for language and delivering a high quality service.

Key attributes for this post are:

  • organisational skills,
  • a desire to exceed client expectations,
  • a keen eye for detail,
  • adaptability,
  • a high level of IT,
  • good communication skills.

You should have a professional attitude, be self motivated and able to work equally well unsupervised or as part of a team. Proven experience as a Project Manager is highly desirable.

Whilst your administrative and organisational skills are of paramount importance, your attitude and approach are of equal value. We are looking for a hardworking and conscientious individual with a positive outlook and cheerful personality; someone who is calm under pressure and who strives to deliver the best possible service to their clients.

If you wish to apply for any of these positions, please email your CV and a covering letter to vacancies@thetranslationpeople.com.

 

TRANSLATION PROJECT MANAGER (GERMAN)

We now have a new opportunity for a Project Manager with good customer service and sales skills to join our Birmingham team. You’ll be assisting our Account Manager in managing a portfolio of international key clients, maintaining client relationships and further developing business with our clients. The management of translation and localisation projects from quotation stage to final invoicing is also required. The Project Manager is responsible for liaising with the production team on the client’s requirements and for providing the best and innovative solutions to the client.  

We are looking for a Project Manager with fluent German to native standard to be based in our Birmingham office. The successful candidate should be a graduate in translation studies, modern languages or similar and should have very good written and spoken English. You should share our passion for language and delivering a high quality service.

Key attributes for this post are:

  • organisational skills,
  • a desire to exceed client expectations,
  • a keen eye for detail,
  • adaptability,
  • a high level of IT,
  • good communication skills.

You should have a professional attitude, be self motivated and able to work equally well unsupervised or as part of a team. Proven experience as a Project Manager is highly desirable but not essential.

Whilst your administrative and organisational skills are of paramount importance, your attitude and approach are of equal value. We are looking for a hardworking and conscientious individual with a positive outlook and cheerful personality; someone who is calm under pressure and who strives to deliver the best possible service to their clients.

If you wish to apply for any of these positions, please email your CV and a covering letter to vacancies@thetranslationpeople.com.

 

CUSTOMER RELATIONSHIP MANAGER

We currently have a new opportunity for a Customer Relationship Manager. Great customer service is fundamental to how we operate and we now wish to bolster that service with the addition of an experienced translation professional who is able to assist in retaining and developing existing business. The Customer Relationship Manager will be a member of our Business Development team located in our Manchester head office in Cheadle Hulme. The list below gives an example of some of the responsibilities included in this role;

  • Relationship building with portfolio of clients from a variety of sectors
  • Developing new contacts within existing clients
  • Attending client meetings, both face to face and over the telephone
  • Assisting in the drawing up of Quotations/Proposals
  • Liaising with Account Managers to ensure compliance with agreed service levels

The successful candidate will be an excellent communicator with strong interpersonal skills and experience of developing business within the Translation services sector. Preferably a languages graduate with a good appreciation of the range of translation services and technical solutions available through a leading language service provider of our size. Well presented and confident in meeting and networking with clients and sharing our enthusiasm and passion for languages and also delivering high quality service.

This is an opportunity to join an established and rapidly growing international business with market leading ambitions in a buoyant sector.

If you wish to apply for any of these positions, please email your CV and a covering letter to vacancies@thetranslationpeople.com.