Archive for October, 2005

Roevin Launches New Online Customer Survey

Wednesday, October 26th, 2005

questionnaireRoevin is always pleased to hear from clients – see our testimonial page for some examples. We regularly send out customer service questionnaires to gain valuable feedback and until now, these were emailed as Microsoft Word files. To make it easier for our clients to provide feedback, we have launched a new online version which can be accessed atThe questionnaire, which can be completed anonymously if desired, provides an opportunity to comment on all aspects of our service including our translation quality, pricing, delivery schedules and project management. Responses received online will be stored centrally and the results collated over the next few weeks. The results will be published in a future edition of Translation News. We look forward to hearing from you!

Employee Focus: Nadia Zahran

Thursday, October 20th, 2005

nadiaNadia Zahran is Roevin Translation Services’ longest serving member of staff and heads up our Arabic typesetting team. With over 28 years’ experience translating and typesetting documents in Arabic, Nadia has seen an enormous change in the way Arabic is typeset. At the beginning of her career, the process was extremely complex with the Arabic text typed onto a computer producing paper tape, which then had to be put through another machine, edited, measured, put on film and processed! Today, things have changed considerably with Arabic now typeset into software packages such as Microsoft Word, Quark XPress and Adobe Illustrator for example. A great deal of painstaking work is needed to ensure that the Arabic final document – which is a “flipped” image of the English as Arabic reads right to left – accurately represents the English layout.

A graduate in Commerce from the University of Cairo, Nadia has a wealth of experience, which assists our non-Arabic staff to grasp the complexities of the language and the typesetting process.

ATC Annual Conference

Friday, October 14th, 2005

The ATC (Association of Translation Companies) annual conference took place on Thursday 15th September at the University of London. The conference was attended by over 100 delegates, including Roevin’s Liz Athey and Alan White. Translation companies from across the UK and Europe were represented.

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John Wheen, Chairman of the Association of Translation Companies

Seminar topics from the conference included the proposed new European Standard for translation services being finalised by CEN (the European Committee for Standardisation) due to be launched in 2006, and the nationwide expansion of the Translation Graduate Apprenticeship Scheme pioneered by the University of Salford of which Roevin is a keen supporter along with CILT.

TALKING TURKISH by Simon Wiles MA MIL MITI, freelance translator

turkishNot surprisingly, the Turkish language is a member of the Turkic group of languages; but it is also a member of a much bigger family, known as the Ural-Altaic group, and within that big family Turkish has some surprising relatives. All the members of this group, which includes Hungarian and Finnish, originally came from Mongolia. The Turkic peoples are known from archaeological monuments to have been well established in Mongolia in 650 A.D., but in 1072 they arrived in what is now Anatolia, the modern Republic of Turkey. What prompted them to migrate is not clear, but on their way westwards across Central Asia smaller groups of people, probably in the form of tribes or clans, separated off from the main body and settled in lands which in modern times have developed into states such as Kazakhstan, Kirghizstan, Uzbekistan, and so on, where Turkic languages (of which there are estimated to be about 25) are spoken.

What makes Turkish different?
On the surface, there seems very little to link the Turkic languages with its distant relatives like Finnish, Estonian, or Hungarian; but, in fact, all of them have three features which make them totally different from any language born and bred in Europe. They have no grammatical gender (no “le” or “la”, or “der, die, das”); they are agglutinative, which means that every element of a verb or noun is stuck on the end of the word and can build up into a long – sometimes very long – snake; and they have something called “vowel harmony”. This, in a way, goes together with the “agglutination”. What it means basically is that all these languages have two kinds of vowels (English vowels are a, e, i, o, u), which English grammarians call “front” and “back”, based on whereabouts in the mouth most of the action takes place when the vowel is pronounced (more with the lips, or more at the back of the throat).

Here’s an example from Turkish of these two principles at work:

ev ler imiz de ki
House -s our in which

So “evlerimizdeki” means “which are in our houses”.
Here we see what are called “front” vowels going together (e and i; the others are ü and ö, pronounced as in German).

Here’s another example:

yurt lar da
tent -s in

“Yurtlarda” means “in the (nomad) tents”. The vowels here are ‘u’ and a’, which are the “back” vowels (the other one is the “dotless i”). Ideally, pure Turkish words do not mix up front and back vowels, but over the centuries the language has borrowed many words from Arabic and Persian, and more recently from European languages, which break the rules (as all languages do).

Client Profile: Sovereign Housing Association

Sunday, October 9th, 2005

How Roevin helps Sovereign reach all its customers

 

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The expertise of Roevin Translation Services is not limited to the provision of high quality technical translations. We also have an extensive track record in the provision of ethnic language translations for organisations all over the UK such as the Scottish Refugee Council, Coventry City Council, Hammersmith Hospital, Gateshead Housing Company, Solihull Primary Care Trust, North Lanarkshire Council, National Assembly for Wales, City of York Council and Sovereign Housing Association.

Newbury-based Sovereign Housing Association has an annual turnover of £45 million and employs 352 staff. Many of the Association’s tenants are not native English speakers and so, in the words of Louise Curme of the Association,

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“A translation service is invaluable. We have used Roevin for the last three years, and always found them fast, efficient and able to supply translations in flexible formats.”

Set up in 1989, it owns and manages 12,700 homes for rent and low cost home ownership in the south and south west of England. Sovereign Housing Association is one of the best run social landlords in the country, according to the Audit Commission.

Roevin provides ethnic language translations into languages such as Punjabi, Hindi, Arabic, Chinese, Vietnamese, Gujarati, Somali, Bengali and Pushto among others.

¡Viva! España: Roevin’s trip to Barcelona

Thursday, October 6th, 2005

 

Last month, a group of 11 staff including Dave Williams, Alan White, Peter Hansen and Tim Mowl from Roevin’s Manchester translation team, spent a long weekend in Barcelona, courtesy of Roevin. The trip was arranged as part of a company reward scheme which offered a trip abroad to its most successful offices of the financial year 2004/5.
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The 11 lucky Roevin winners pictured in Barcelona

The team shared their trip with two other top-performing Roevin offices – the Leeds branch of our Search and Selection Division, which specialises in permanent appointments within all fields of engineering, with particular specialisation within the manufacturing and scientific markets, and the International Recruitment Team based in Manchester which recruits skilled, white collar trades, contractors and support personnel for a range of international clients.

Dave Williams, DTP Operator said

“I really enjoyed the trip. It was great to be rewarded for all our hard work and to meet colleagues from other divisions.”

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The Sagrada Familia in Barcelona

The lucky winners took in the sights of the beautiful city including the Picasso museum and the Sagrada Familia. They even attended a football match between Barcelona and Majorca courtesy of one of Roevin’s strategic partners in the city.